Privacy policy

What we collect

• Your mobile number, when you sign in with a one-time code. Before that we give you an anonymous guest session so you can try the editor.
• What you put in an invitation: names, family details, dates, venues, messages, a contact number if you add one, and the photos and videos you upload.
• Guest replies (RSVPs) to your invitation: the guest's name, whether they will come, how many people, which functions and an optional message.
• Order details when you pay: the plan, amount, coupon and payment reference. Card, UPI and bank details are handled by Razorpay; we never see or store them.
• Basic technical data: a count of how many times an invitation is opened, and the IP address of requests, used only to stop abuse such as spam replies.

How we use it

We do not use advertising trackers or sell or rent personal data to anyone.

• To build, show and share your invitation, and to show you your guests' replies.
• To sign you in, keep your account secure and process payments.
• To answer your support requests and to look into reports of misuse.
• If you press "Write with AI", the text you typed for that message is sent to our AI provider to suggest wording. Nothing else is sent, and the provider does not use it to train its models.

Who can see your invitation

Anyone who has the invitation link can open it, so share it only with people you want to invite. Invitation links are long random codes and are not listed in search engines. Guest replies are visible only to you.

Services we rely on

Each of them may process data only to provide their service to us.

• Google Cloud and Firebase (sign-in, database, file storage and hosting), with data stored in Mumbai, India.
• Razorpay, for payments.
• An AI provider (Anthropic), only when you use "Write with AI".

How long we keep it

• A published invitation, its photos, videos and guest replies are deleted automatically when its link expires, a set number of days after your last event: 7 days on the free plan and longer on paid plans (shown when you buy).
• Drafts you stop working on are deleted after about 14 days. Video files we make for you to download are removed from our servers after 2 days.
• Payment records are kept for as long as Indian tax law requires, without your name, number or invitation content.

Your rights and choices

• See, change or delete any invitation at any time from My invitations.
• Delete your account from My invitations. This removes your invitations, uploads, guest replies and sign-in straight away.
• Ask us for a copy of your data, a correction, or to withdraw consent, by email. You may also nominate someone to act for you.
• If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

Children

Padhare is meant for adults. If you are under 18, use it only with a parent or guardian.

Storage on your device

We do not use advertising or tracking cookies. Your browser stores your sign-in session and a few settings (such as sound on or off) so the site works.

Security

Data is encrypted in transit and at rest, access is limited to the few people who need it, and every team action is logged. No system is perfectly secure; if a breach affects you we will tell you and the authorities as the law requires.

Changes to this policy

If we change this policy we will update the date above and, for important changes, tell you on the site before they apply.

Contact and Grievance Officer

Grievance Officer, Padhare, New Delhi, India. Email nexbrotherss@gmail.com. We reply within 7 days and resolve complaints within 30 days.